Privacy Policy

Please read our privacy policy carefully.

Privacy Policy1. Introduction
AIOOTO DMCC  ("aiooto", "us", "we") respects the privacy of all visitors to its website located at http://www.aiooto.com ("Website").
 
2. Collection of Personal Information
 By interacting with AIOOTO DMCC as a User via our Website , via telephone, via email, via social media, by entering our promotions or participating in our surveys, we may collect personal information about you. This information can include your name, address, phone number, email address and credit card information or any other information required to provide you with the our services or products. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain related activities.
AIOOTO DMCC has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
We will only collect personal or private information necessary for any of our functions or activities. We retain the right to use or disclose your personal information that is required in the provision of information about or the promotion or delivery of aiooto services to the user. This includes newsletters, promotional materials or direct marketing campaigns relevant to the services we offer. We collect personal information submitted to our website through our registration forms, other web forms and cookies. The information collected through cookies is only used to track anonymous usage of our website. You may disable cookies in your browser settings. We may also obtain your personal information from other third parties that we interact with, where you have agreed with them that your information may be disclosed.
The information we collect helps us to deliver or advertise our services, understand and analyze online activity and collect important information that we consider important to managing the quality or content of the services we deliver. By engaging with our website and social media sites, you consent to us using and disclosing your information both for the purposes for which we have collected it and for other purposes related to marketing and advertising our services. We collect your personal details such as address, phone number, email and about your requirement so that our team can contact you directly to further clarify or understand your home maintenance requirement when needed, and to note any special requirements you may have.  Only upon your agreement to the Terms and Conditions of our website and service, we also share your personal contact details with the selected partners or specific partners, who may need to communicate with you directly to finalize the arrangements for your home maintenance work. We also may contact you by telephone, email, or other method after your job has been completed to get your feedback on the service provided by the service providers and/or the aiooto team.
Any personal information we collect from this Website will be used in accordance with the laws governing data protection in the United Arab Emirates and other applicable laws.

3. External Links
Our Website may contain links to external websites and those external websites may collect personal information about you. We do not hold the responsibility for the privacy practices of other businesses or the content of their website that are linked to our Website.

4. Storage and security
aiooto places great importance on safeguarding the confidentiality of your personally identifiable information. We employ administrative, electronic and physical measures to ensure that your information is protected from misuse, loss, unauthorized access, modification or disclosure. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. Ultimately, you are responsible for keeping your account information secure. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information that we hold.

5. Complaints
If you have a complaint about our Privacy Policy or believe that we have breached your privacy, please contact us via email at help@aiooto.com or via phone on +971 4 557 9970.

6. Contact
If you require further information regarding our Privacy Policy, please contact us at the following email address: help@aiooto.com

7. Acceptance
You accept that your use of this Website and any engagement with aiooto includes your acceptance of this Privacy Policy and our Terms of Use.